Frequently Asked Questions

In the first session we explore what brings you, your expectations and goals together. You will learn how the process will continue.

Individual sessions usually last 50 minutes, couple and family sessions 60 minutes. Durations are shown on each service page.

The number of sessions depends on the person and goals. Progress is reviewed together regularly.

On the "Book Appointment" page choose a service, expert, session type, date and time. You will receive an e-mail once the request is confirmed.

Use the "View my appointment" link in your e-mail to cancel online until the cancellation deadline.

Payments are made by bank transfer. Write only the payment code you received in the description.

A quiet private space, a device with camera and microphone and a stable internet connection.

Yes. Sessions are confidential under professional ethics and applicable law. Information is not shared except where legally required.

Only the contact details needed for your appointment. Forms do not ask for health information; please do not enter any.

This site does not provide emergency support. In an emergency please call 112.